Leadership & Communication Skills

About Course

Course Overview
This programme builds practical leadership behaviour and workplace communication discipline for supervisors, executives, and team leads.
It focuses on clear direction setting, listening, feedback, delegation, accountability, and message control so that communication drives execution instead of confusion.

Who Should Attend
– Supervisors
– Executives
– Team leaders
– Process owners

Training Method
– Lecture
– Role-play
– Self-assessment
– Action planning

Course Modules
– Leadership Roles and Communication Expectations
– Listening, Questioning and Clarifying
– Giving Feedback and Handling Difficult Conversations
– Delegation, Follow-Up and Accountability
– Personal Action Plan for Team Communication