8D Problem Solving

About Course

Course Overview
This course explains the Eight Disciplines (8D) problem-solving method used to address significant or recurring quality and customer issues.
Participants learn how to build the team, contain the problem, identify root causes, implement corrective action, and prevent recurrence with disciplined documentation.

Who Should Attend
– Quality engineers
– Supervisors
– Customer complaint teams
– Manufacturing personnel

Training Method
– Lecture
– D form walkthrough
– Case practice
– Group exercise

Course Modules
– D1-D2: Team Formation and Problem Description
– D3: Interim Containment Actions
– D4: Root Cause and Escape Point Analysis
– D5-D6: Corrective Action and Validation
– D7-D8: Prevent Recurrence and Team Closure